 |
Term of Service |
 |
The objective of Good2call.com is to
provide you various kinds of prepaid phone cards
at discount price with our good service. For the
insurance purposes and inoffensive environment for
all of our customers, we have established the following
Terms of Service. Please read them carefully, our
service is offered to you on your acceptance without
modification of the terms, conditions, and notices
contained herein. |
 |
Shipping Policy |
| |
After you place an order, you credit
card will be processed in real-time. The whole transaction
is usually completed in less than 5 seconds. |
| |
For new customer |
| |
For the security reason, we will need
to review your information before sending you PIN
via email. The process usually takes about 15 minutes.
We may call you to complete the order. If your payment
is approved, you will also be able to check your
order status immediately on the website. When your
order is completed, your PIN number will be shownalso. |
| |
For return customer |
| |
Once your payment is approved, PIN will
be shown at our website and sent to your email immediately.
In most cases, you will receive the email in 1-3
minutes. You will also have an authorization to
view PIN and dialing instruction immediately on
the web. |
| |
Good2call.com reserves the right to
stop or postpone sending PIN for any transaction
that we suspend. |
 |
Technical Problem/Rates/Connection/Network |
| |
Good2call.com will do our best to provide
wide range phone cards from the different network
companies so that you, as a customer, will have
more options and be able to pick the card that best
fits your need. |
| |
It is important for you to understand
that each phone card comes from different network
companies, and we are not the one who issues these
phone cards. We, as a phone card seller, have no
control and responsibility over the technical problem
of each card. Terms and Conditions applied to all
prepaid phone cards stated by network companies
is shown below. |
 |
Term and Conditions |
| |
- Prepaid phone card is non-transferable, unchangeable
or refundable. |
| |
- The purchased rates stated are subjected to
change without prior notice and any disputes pertaining
to these rates shall not be entertained. |
| |
- Company reserves the right to add, amend or
delete terms or conditions without prior notice.
However, in case the problem occurs,
you can report the problem to us, we will do as
best as we can to communicate with the network companies
and solve the problem for you. Also, you can contact
and report problem to customer service for each
card directly. Customer service phone number for
each card will be provided on the website. |
 |
Return Policy |
| |
Once PIN is given to you, Good2call.com
reserves the right to refuse return or refund. To
get a 100% refund, you will need to cancel your
order before we send you the PIN. In case of double
charges, please notify us at your earliest convinience,
we will verify the information and act accordingly. |
| |
If the customer do not satisfy with
our products , please contact Customer Service Department
of each card. However, if the problem occurs from
Good2call.com such as dissatisfaction, delay or
double charges and you want to cancel the order
(before we send you the PIN number), you will get
100% refund. Please allow 72 hours for refunds to
be processed and additional time may occur with
individual banks. |
| |
The card will be expired within 3 months
from date first use or on the expiration date printed
on the card, whichever occurs first. No refund or
replacement is provided for lost, stolen or expired
cards or unauthorized use. |
| |
If you've lost your PIN, please make
your request to sales@good2call.com. The PIN can
be re-sent to you via e-mail. |
 |
Payment Method |
| |
Good2call.com accepts credit cards posting
on our website including, Visa, Master Card. There
is no surcharge for using your credit card to make
purchase with us. Please definitely provide the
exact e-mail address, telephone number and the billing
address your credit card bank has on file for you.
Incorrect information may cause a delay in processing
your order. Your credit card will be billed by "Good2call.com"
upon shipment of your order. We may require additional
verifications or information before accepting any
order. |
 |
Changes of Terms of Service
or Policies |
| |
Good2call.com reserves the right to change
the Term of Service or Policies regrading the use
of service at any time and to notify you by posting
an updated version of the Term of Service on this
website. You are responsible for regularly reviewing
this statement. |
| |
|
