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Frequently Asked Questions          
Q : How can I place an order?
A : To place an order, you need to sign up with Good2Call.com. In order to sign up, you have to initially purchase a new calling card so you can create a member ID using your e-mail address. Your first name, last name, your contact telephone number and then billing address which your credit card issuer has a file on you, are required. Then you have to sign in and enter the credit card number corresponding to the billing address you enter earlier. If you have any questions, please visit our website www.Good2Call.com or contact sales@good2call.com
Q : How long do customers have to wait for the PIN?
A : In most cases, we send the PIN to our customers immediately if their payment are completed. But sometimes, there could be some kinds of technical problems due to the mail server. For example, free e-mail service, which our customers are using, may consider our e-mails as 'junk mail' and may cause some delay or return our e-mails as undeliverable e-mails. So if you do not receive PIN within 15 mins or a period of time, please e-mail to sales@good2call.com with your purchase order number. We will resend the PIN to you or act accordingly to solve your problem.
Q : How to buy?
A : This is the purchasing process:
     1. Register as a new member or SIGN IN if you already registered with your log in and password.
     2. Select a product and then click at BUY NOW on each product or ADD TO CART.      3. CHECK OUT at the shopping cart.
     4. You will be transferred to the bank's page. Here you need to put your credit card information in the required fields. Please make sure you fill them correctly.
     5. SUBMIT. Then you will suddenly get the order confirmation and within few minutes you will get PIN at your e-mail if your payment is approved.
Q : What should I do if I do not receive a confirmation e-mail and the PIN number from Good2Call.com after placing the order?
A : The fact is when you already submitted your payment, a confirmation e-mail with your order number will be sent to your e-mail immediately. When we completed the order (mostly within 15 minutes), the PIN number is e-mailed to you immediately too. If you do not receive these two e-mails, please e-mail to sales@good2call.com and make sure this e-mail address : sales@good2call.com is in your "Safelist". Moreover, you can check your status on our website. If your order is completed, your PIN number will be shown at our website immediately.
Q : Can Good2call.com overcharge your payment from the amount posted on the website?
A : We definitely ARE NOT allowed to overcharged on your payment from the price posted at the website.
We hope you enjoy shopping at our website. If you have any questions, please contact sales@good2call.com
K I C Enterprise Co.,LTD. 27/1 M.4 Donkrabuang Banpong Ratchaburi 70110 Thailand Tel:+66 32 299 088,+66 81 571 4584.
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